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Holiday Research Is a Terrible Idea—Except When It Isn’t
Katharine Kelly Katharine Kelly

Holiday Research Is a Terrible Idea—Except When It Isn’t

The winter holidays bring a flurry of shopping activity, emotional highs and lows, and unique purchasing behaviors. As a general rule, we in the consumer insights business would tell you that this not the time to launch a major research project. However, there are exceptions to every rule. 

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Want to Win 2025?  Invest in Consumer Research Now
Katharine Kelly Katharine Kelly

Want to Win 2025? Invest in Consumer Research Now

It’s already Q4 and many marketers are staring down their remaining budgets for the year, trying to determine how to spend it all in a way that’s going to set themselves up for success next year. Well, here’s a hot take from an insights firm: If you’re serious about crushing it in 2025, now’s the time to double down on consumer research. 

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How to Elevate Employee Engagement Using Brand Strategy
Katharine Kelly Katharine Kelly

How to Elevate Employee Engagement Using Brand Strategy

In the ever-evolving landscape of brand strategy, insights professionals know that brand success isn't just about consumer perception—it's also about how a company engages its employees. The growing intersection of employer and consumer brands reveals that the techniques used to engage consumers externally can also be highly effective with employees.

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You Asked Consumers What They Think, But What About Your Employees?
Katharine Kelly Katharine Kelly

You Asked Consumers What They Think, But What About Your Employees?

Successful brands are always thinking about things through the eyes of their target audience. They want to know what these consumers want and need, how they feel, and what will motivate them to move from customers to brand advocates. Unfortunately, these same brands are not always giving their employees the same consideration.

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Struggling with Brand Voice? Four Ways to Find Yours
Katharine Kelly Katharine Kelly

Struggling with Brand Voice? Four Ways to Find Yours

It’s never been more important to create an authentic and ownable brand identity. The ubiquity of social media has shone a spotlight on brands that have done the work to create and consistently execute a recognizable brand, while indistinguishable brands struggle to stay afloat in the vast oceans of social feeds.

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Is Gender Still Relevant in Brand Research?
Katharine Kelly Katharine Kelly

Is Gender Still Relevant in Brand Research?

It’s well-recognized these days that gender is more complex and multifaceted than the binary (male/female) construct most of us were taught as children. 1.2 Million adults in the U.S. identify as non-binary. Yet the concept of gender in research has been slower to evolve.

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Marketing Data: The Illusion of Precision
Katharine Kelly Katharine Kelly

Marketing Data: The Illusion of Precision

In the quest for insights and success, many marketing teams have become adept at analyzing quantitative metrics to guide their strategies. But let's take a moment to acknowledge the illusion of precision that often accompanies these numbers.

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Consumer Research + UX = The Best Customer Experiences
Katharine Kelly Katharine Kelly

Consumer Research + UX = The Best Customer Experiences

In the fast-paced world of digital product development, User Experience (UX) testing is often seen as the ultimate litmus test for product success. The UX field has exploded over the past 20 years, with a specialized focus on understanding users' interactions with digital products and services in order to optimize the user experience.

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3 Reasons You Need Consumer Research
Katharine Kelly Katharine Kelly

3 Reasons You Need Consumer Research

The key to creating a great brand experience is the ability to understand and anticipate your audience’s core needs. But with consumer behaviors, preferences, and market dynamics constantly evolving, it’s becoming harder and harder for leaders to make informed decisions. This is where consumer research becomes indispensable.

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Mobile Eth-what???
Jodi McGee Jodi McGee

Mobile Eth-what???

By engaging users in their natural environments and leveraging the power of mobile technology, mobile ethnography can reveal game-changing insights for brands.

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